Privacy Policy

1. Introduction

This Privacy Policy explains how Lighthaus collects, uses, stores and protects information when you visit our website or engage our accounting services. We are committed to handling your data responsibly and transparently.

2. Information we collect

Information you give us: your name, work email, phone number, company name, sales channels and revenue range when you submit an enquiry form, along with any information you share with us over email or WhatsApp.

Financial and business data: where you engage our services, we access accounting records, marketplace settlement reports, GST filings, bank statements and related documents needed to deliver those services.

Technical information: basic analytics such as pages visited, browser type and approximate location, collected to understand how the site is used.

3. How we use your information

We use your information to respond to enquiries, deliver the accounting and compliance services you have engaged us for, prepare and file statutory returns on your behalf, communicate about your account, and improve our website and services.

We do not sell your personal information, and we do not use your financial data for any purpose beyond delivering the services you have engaged us for.

4. Legal basis and consent

We process your information where you have given consent, where it is necessary to perform a contract with you, or where we have a legal obligation to retain and file records. You can withdraw consent for marketing communications at any time.

5. Sharing your information

We share information only where necessary: with service providers who host our systems or process data on our behalf under confidentiality obligations, with statutory and regulatory authorities where required by law, and with your own advisors where you direct us to.

All third parties we work with are bound by confidentiality and data protection commitments.

6. Data security

We apply administrative, technical and physical safeguards to protect your information against unauthorised access, disclosure or loss, including access controls and encryption in transit. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data retention

We retain your information for as long as needed to provide our services and to meet statutory record-keeping obligations under Indian accounting and tax law. Enquiry data from prospects who do not become clients is retained only as long as it is useful, and deleted on request.

8. Your rights

You may request access to the personal information we hold about you, ask us to correct inaccuracies, request deletion where we are not legally required to retain it, and object to or restrict certain processing. To exercise any of these rights, contact us using the details below.

9. Cookies and analytics

Our website uses cookies and similar technologies to keep the site working and to understand usage patterns. You can control cookies through your browser settings, though disabling them may affect how parts of the site function.

10. Changes to this policy

We may update this policy from time to time. The revised version takes effect when posted on this page, and the date below reflects the most recent change.

11. Contact us

For questions about this policy or how we handle your data, email hello@getlighthaus.ai.